About Dalziel & Company

 

Perception is everything.

When it comes to dealing with professional clients, their perception of your brand is their reality. And, wouldn’t it be nice to feel that you have some control over that? Instead of reacting and responding to your clients on a constant hamster wheel of catch-up, you will now be able to proactively lead them through your service offering. You can optimize their experience with your brand. This isn’t a pipe dream, this can be your truth.

We know firsthand that as a small business owner, trying to work on your business — whilst also working in your business can feel impossible. Trying to stay up to date with the latest trends or even be aware of every interaction your clients are having with your brand can seem like a daunting task to figure out on your own.

Dalziel & Company solves this.

We consult with professional service companies to plan for scalability and growth by developing plans that optimize your business strategy, strengthen your client experience (CX), improve marketing & operations.

We help your business work harder for you and position it for growth so that you can focus on what you do best.



Meet the founder

Jessica Dalziel, Founder of D&Co and the Peer Advisory Group

Over the past 15 years, Jessica partnered with clients from a multi-faceted global portfolio of Fortune 500, mid-size and micro-brands. She has directed every phase of a project from preliminary strategizing to post-launch support and growth. During her tenure as Vice President for a global digital communications company, she repeatedly exceeded her targets by 192-250%, YoY. She worked on global accounts including The Estée Lauder Companies, International Flavors & Fragrances, Lowe’s, Brookfield and more.

In 2011, she founded an independent e-Commerce business for luxury artisan candles, called Wicked Candle. She has served on the Advisory Board for the Customer Experience Certificate Program at Ithaca College. Jessica also holds an MBA from Trinity College in Dublin, Ireland and has a Bachelor of Arts degree in Communications from Grand Valley State University in Michigan.