A resource for developing strategy, client experience (CX), branding & operational growth. Dalziel & Company © 2024 Neidin Enterprises, LLC.
Data is one of the most important assets for businesses. It can be used to gain valuable insights into consumer behaviors, preferences, and interests which can then be used to personalize the CX and improve overall operations. Guest author Jessica Brody outlines some ways that businesses can use real-time data to enhance the customer experience.
Read MoreClient experience (CX) is a delicate ecosystem that thrives on engagement, collaboration, and timely communication. Yet, when disengaged, the balance of trust and satisfaction is threatened. This article highlights what some of those ripple effects are and unintentional consequences and what to do to ensure a smooth engagement from the start.
Read MoreToday, we explore nine strategies to consider for enhancing your website so that it helps your business flourish even in an unstable economy. Guest author Jillian Day shares practical tips.
Read MoreThe current economic climate has made it difficult for many businesses to stay afloat. To survive, business owners must be willing to make a few enhancements to their websites. Guest author Jillian Day shares practical tips.
Read MoreYou made the decision to become a digital nomad and work remotely, but how can you do this when you have a pet? It might seem daunting at first, but working on the go with your pet in tow is entirely practical when you plan and prepare. Today, Dalziel & Company guest author Jessica Brody outlines some tips to help you get started and ensure that you and your furry companion enjoy many adventures together!
Read MoreIf you run a small business or startup, you’ll already know that building a localized, loyal customer base is a top priority. Establishing your brand with a core demographic can ensure consistent income, spread awareness, and set the foundation for long-term success, but if you want to keep customers coming back, you’ll need to check out these key strategies.
Read MoreToday’s guest author Jillian Day shares simple tips for building long-term success as a writer.
Read MoreIf branding is the promise that a company makes, then client experience is the report card to gauge if they understood the assignment. Learn more about client experience now.
Read MoreDo you want to maximize your profitability, client experience and increase existing client spend? You can’t put all-hands-on-deck for every client engagement. In order to scale your business you need to develop some kind of logic that is appropriate for your business to segment your existing client base in order to better understand and ultimately serve them.
Read MoreDalziel & Company interviews Brianna Kriley, founder of Wellness Rooted Counseling. Great insights about being in the ‘people’ business and tangible tips you can implement in your everyday life now.
Read MoreThe 2022 Holiday Gift Guide is out! We’ve put together a list of some of our favorite shops, all small businesses that reach many local markets — bonus they are all women-owned too.
Read MoreRunning a business can feel overwhelming. Trying to figure out where to begin can be confusing, particularly if you’ve worked in a corporate setting before. This article starts to touch on the areas of focus you should prioritize when you’re just getting started.
Read MoreThe technologies and opportunities available today make it possible for anyone, including people with disabilities, to start their own businesses. Today, we have guest author Jillian Day from 508 Assist share about having a disability should not prevent you from starting or running your own business.
Read MoreIn September 2022, Jessica was interviewed by GoSolo, a digital magazine by Subkit for her work with Dalziel & Company. Click in to read the full interview.
Read MoreIt is with great joy that I share that with the ongoing success of the Peer Advisory Group, it is now evolving to become its own venture — new shiny logo and all. Yes, you heard right! The Peer Advisory Group which was once a service line of Dalziel & Company is splitting off to its very own brand.
Read MoreIn May 2022, Jessica was interviewed by Voyage Michigan magazine for her work with Dalziel & Company. Click in to read the full interview.
Read MoreThe D&Co Peer Advisory Group was featured in the MISO Magazine, Third Edition (April, 2022).
Read MoreOftentimes when we think of the word “leader”, we conjure up images of political figureheads, celebrepeneurs, famous CEOs or even your own boss. However, being a leader is more of an active state of being rather than a position to 'achieve' or accomplish. Regardless of your role, current position in the marketplace or stage of a business you started -- there are always opportunities to lead.
Read MoreOver the past few years, we saw an increase in demand for specializations in a particular niche, specifically in marketing. While there are many advantages to specializing in a niche practice, it can also limit a professional’s ability to see the bigger picture, how that function integrates with others. This is where a fractional executive comes into play.
Read More
a simple method
from the Money Coach for Entrepreneurs, Gina Knox
Unquestionably, one of the most common questions I get asked by entrepreneurs and small business owners is ‘how do I pay myself?’. D&Co has found one of the most eloquent and simple explanations that will help guide your decision.
Read More
