Behind the Work
The philosophy behind Dalziel & Company wasn't developed in a boardroom or a business school. It emerged over two decades of leading complex client relationships, executive teams and commercial decisions, where understanding the full picture of any situation often can make the difference between momentum and costly mistakes. The work of former Chief Client Officer Jessica Dalziel is grounded in a simple belief: better decisions begin with better understanding.
Meet Jessica
Former Chief Client Officer with executive accountability for revenue, profitability, retention, forecasting, cross-functional delivery and organizational performance.
Over two decades in agency leadership, partnering with organizations ranging from founder-led businesses to Fortune 500 brands across communications, marketing, branding and technology.
Led client portfolios exceeding $15M in annual managed revenue, where every decision carried commercial, operational and relationship consequences.
Exceeded revenue targets by 192% and generated 40% of annual new business for a previous employer by identifying overlooked opportunities and translating insight into commercial growth.
Advised organizations ranging from founder-led businesses to Fortune 500 companies, helping leaders navigate growth, client relationships, operations and organizational change.
Built and led cross-functional teams across strategy, operations and client experience, where sustainable performance depended on understanding the full picture before taking action.
Founded the Peer Advisory Group and Dalziel & Company to continue exploring how better understanding leads to better decisions, stronger leadership and more sustainable business outcomes.
Testimonials
Jessica was interviewed by GoSolo, a digital magazine by Subkit for her work with Dalziel & Company. Click in to read the full interview.