We sat down with Melissa Davis, EVP of Operations at a digital and corporate communications firm to explore what truly drives retention from the inside out. From promoting through the lens of change management to navigating speed vs. clarity across teams, she shares grounded, thoughtful insight into what operational leadership really looks like and why influence doesn’t always require a title.

Do you want to maximize your profitability, client experience and increase existing client spend? You can’t put all-hands-on-deck for every client engagement. In order to scale your business you need to develop some kind of logic that is appropriate for your business to segment your existing client base in order to better understand and ultimately serve them.

Running a business can feel overwhelming. Trying to figure out where to begin can be confusing, particularly if you’ve worked in a corporate setting before. This article starts to touch on the areas of focus you should prioritize when you’re just getting started.

The technologies and opportunities available today make it possible for anyone, including people with disabilities, to start their own businesses. Today, we have guest author Jillian Day from 508 Assist share about having a disability should not prevent you from starting or running your own business.

It is with great joy that I share that with the ongoing success of the Peer Advisory Group, it is now evolving to become its own venture — new shiny logo and all. Yes, you heard right! The Peer Advisory Group which was once a service line of Dalziel & Company is splitting off to its very own brand.

Oftentimes when we think of the word “leader”, we conjure up images of political figureheads, celebrepeneurs, famous CEOs or even your own boss. However, being a leader is more of an active state of being rather than a position to 'achieve' or accomplish. Regardless of your role, current position in the marketplace or stage of a business you started -- there are always opportunities to lead.

Unquestionably, one of the most common questions I get asked by entrepreneurs and small business owners is ‘how do I pay myself?’. D&Co has found one of the most eloquent and simple explanations that will help guide your decision.

It's been a wild couple of years for the entire world. Now is the time for that to change. People have learned from these trials and tribulations over the last year and are ready to take the control back. Explore our Fall in Love campaign to help you fall in love with your work again.

“Impostor phenomenon occurs among high achievers who are unable to internalize and accept their success" - but where does this come from and why do 70% of people (mostly women) experience this? Today’s post explores this ‘syndrome’ that has plagued many accomplished professional women.

Moving from employee to entrepreneur can feel like the light at the end of the tunnel. You’re finally ready to take the leap and work for yourself! But there are some fundamental differences between the two. Understanding and planning for these differences will help you step more securely into ‘owning’ business ownership.

Leaning on the D&Co Peer Advisory Group, I gathered inputs from a bunch of our members about their favorite songs that keep them motivated. Check out the playlist I put together based on their inputs, it’s as eclectic and diverse as the group and I absolutely love it!

They say that the wrong people feel imposter syndrome and lately that seems to be true. A few recent experiences have me questioning some of these so-called 'experts' read more about some of the recent advice we heard.

Lately, I’ve noticed that so many people talk about making plans or really their desire but inability to make plans under the current circumstances. I get it, I really do — people love plans. But, why is that? Today we explore why that might be.

Regardless of your industry, there is one universal truth: the people who put their money into your business want to feel a positive difference. This post include some tips for ways you can start to improve your client experience.

Regardless of what’s driving you, sometimes it’s difficult exactly what that idea is that you’re going to go to market with. We revisit some tips from a previous post to help you get your ideas going!

This is a collation of some research we conducted on mindset. Editorial note: we have extracted this portion of another post that was published on May 19, 2020.

Resources, tools and coaches have flooded the internet with jargon about mindset, the importance of it to your overall wellbeing and also to professional success. While they’re not wrong, they’re not giving you the full picture either. Read what you’ve been missing →

At one point or another, we are moving down a path that we truly believe is intended for us only to wake up one day and realize that we actually are going the wrong direction. We are no longer passionate about our work. What do you do? Read Dortha’s story and incredible journey in her interview with D&Co.